Terms of service
📜 Jerotom Terms of Service (ToS)
Welcome to Jerotom! These Terms of Service (“ToS”) form a binding agreement between you and Jerotom. By accessing or using our website or platform, you agree to these terms. Our goal is to provide every customer with a safe, transparent, and enjoyable shopping experience.
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1️⃣ Website Use and Eligibility 🖥
To use our website, you must be 18 years or older.
All information you provide must be accurate, complete, and truthful.
You agree to use our website solely for legal and ethical purposes.
Activities such as hacking, sending viruses, or damaging the website are strictly prohibited.
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2️⃣ Account and Security 🔑
If you create an account, you must provide accurate personal information.
Keeping your account and password secure is your responsibility.
Any unauthorized use or security breach should be reported immediately.
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3️⃣ Orders and Payments 💳
Each order constitutes an offer by the customer and acceptance by Jerotom in accordance with these terms.
Payments are processed through secure payment gateways to ensure complete safety.
We support Cash on Delivery (COD) and online payment methods.
Once an order is placed, you must follow the payment and cancellation rules outlined on our site.
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4️⃣ Products and Stock 📦
Every product is carefully checked and quality assured before shipping.
Stock levels and product availability may change without notice. We strive to display information accurately, but minor discrepancies may occur.
If a product is out of stock, we reserve the right to cancel the order and issue a full refund.
Product color, size, or appearance may slightly vary due to screen display or lighting conditions.
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5️⃣ Delivery and Timelines ⏰
After order confirmation, delivery generally occurs within 7–10 business days.
Unexpected circumstances such as natural disasters, courier delays, government holidays, or other unforeseen events may cause minor delays.
We always strive to deliver on time and safely.
Jerotom is not responsible for any losses caused by delivery delays.
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6️⃣ Returns and Refunds 💰
Returns and refunds are processed according to specific time frames and conditions.
If a product is damaged or incorrect, you must notify us within the specified time frame.
Video proof is required for any return or refund claim.
Refunds are typically issued using the same payment method used for purchase.
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7️⃣ Customer Responsibilities ✅
You must provide accurate personal information and ensure payment details are correct.
You are responsible for any issues caused by incorrect information.
You must not interfere with other customers or compromise website security.
Responsible behavior is expected when using the website and its services.
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8️⃣ Intellectual Property 🖋
All content, images, logos, videos, designs, and text on our website are the property of Jerotom.
No content may be used, reproduced, distributed, or sold without permission.
Customers may view content only for personal use.
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9️⃣ Limitation of Liability ⚠
Jerotom is not liable for indirect or direct damages, injuries, or financial losses arising from website use, delivery delays, or minor product issues.
We make every effort to display information accurately, but we are not responsible for technical errors or minor discrepancies.
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🔟 Legal Compliance 🏛
These Terms of Service are governed by the laws of India.
Any disputes or legal matters fall under the jurisdiction of local courts.
We strive to resolve disputes quickly and fairly.
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11️⃣ Updates and Changes 🔄
We may update these Terms of Service periodically to improve customer experience or comply with new regulations.
By continuing to use the website, you agree to the updated terms.
Significant changes will be communicated through website notifications or announcements.
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12️⃣ Customer Safety and Commitment 💖
Jerotom is committed to customer safety, transparency, and fairness.
Each order is handled with care and attention.
If any issue arises, we provide prompt solutions.
Our mission is to make your shopping experience as enjoyable and seamless as possible.
We guarantee that your data is secure, payments are safe, and deliveries are timely.